Terms of use
It is understood that upon registration and payment to International TEFL Institute, you have read, understood and accepted all terms and conditions as laid out below:
Course Duration
You have 90 days to complete the Teaching English Online (10 hrs.).
Course Extension
You cannot extend a course after it has expired. If your course expires before you have completed - all your coursework will be lost. Under no circumstances can/will a course be extended.
Our Commitment
We are committed to providing you with the very best level of service and satisfaction with your training. Most importantly, this is our commitment and promise to you when you sign up for an International TEFL Institute course. Furthermore, we promise to:
- respond to your queries or support within 72 hours.
- operate an equal opportunities policy.
- deal with any difficulties you may have with the course promptly and fairly within our office working hours – Monday to Friday.
- provide appropriate expertise and support from our administration team.
Certificates
When you graduate from the 10-hour Teaching English Online course, you may order either a digital certificate or a hard copy at a fee.we We will send the digital certificate to you via email. The hard-copy of the 10-hour Teaching English Online will be sent via registered mail. You are liable for all costs of this additional service prior to us dispatching. We make every effort to ensure that certificates reach you within a few weeks of us receiving the order. Your certificate will be delivered via registered/sign for mail. Please note that we do not track the registered mail on your behalf. Please do not ask us for delivery updates as we can only see the same information as you. Also note that we will not be held responsible for lost or delayed post, especially in countries with an unreliable postal service. If an item is lost/delayed, you will be required to pay for another delivery. *Please allow 6 to 8 weeks for delivery (usually 4 weeks). Please contact our office if you believe your certificate delivery has been lost. You can ask us for a new certificate to replace a lost certificate for a further fee.
Change of Name
You may not change your name on your student profile after you have graduated/completed your course and have been issued with a certificate. We will only issue one certificate in the name of the student at the time of graduation. You cannot request a name change on your certificate after completing your course.
Course Transfer
International TEFL Institute courses are non-transferable.